Terms of service

DELIVERY

PLEASE NOTE: The Royal Mail delivery time quoted is not the dispatch time - I need to make your order up before it can be dispatched. So if you choose the Special Delivery Next Day service, this does not mean the item will be dispatched next day - this is just the Royal Mail delivery option selected. See below:

VERY IMPORTANT:
If you choose the 1st Class signed for service, the jewellery is not insured and therefore will not be replaced or refunded if lost in the post.
If you select the Special Delivery service, this is an insured service and therefore a replacement or refund will be given if the item is lost in the post. Special Delivery is not guaranteed to arrive on Saturday - Saturday delivery is available but at an extra cost.
Both the delivery options require a signature.
TLK cherubs will be sent out using Standard 1st Class post.
As all pieces are handmade to order, orders can take up to 3 weeks to be dispatched. We aim to dispatch all orders within 7-10 days, if not quicker. If you require them for a specific date, please contact us first to make sure we can deliver within your deadline.
TLK will endeavour to send out to international addresses. Postage will be added accordingly.

FULL Terms & Conditions: https://tlkjewellery.com/pages/tlk-terms-and-conditions